Agreements & Terms

Privacy Policy

This privacy policy (“policy”) aims to give you information on how Sharpe Group Ltd collects and processes your personal data. This policy covers any data you may provide when using our website, when you sign up to our newsletter or take part in a survey or other marketing initiative.


Information we may collect from you


      • Business and Employee’s; names, place of work and contact information
      • How you use our website            


Data usage


We may use this information to;


      • Inform you of changes to our policies
      •  Sales offers
      • Answer your questions (Letter, telephone or email)
      • Any pre-contractual/sales conversation
      • To comply with any legal obligations
      • Contractual obligations


Information Storage and Retention


We are committed to ensuring that your personal information is safe. As ICT security experts we have put in place procedures to safeguard and secure the information we collect online. These measures are reviewed regularly to make sure they remain appropriate. If you have any concerns about your personal information, please contact us.


We will retain your personal information for at least as long as we have a relationship with you. After this relationship ceases and when deciding how long to hold your personal information, we will consider our professional and legal obligations. Your information will only be stored within the EEA region.


Contractual obligations


As part of the services we provide for contracts and quoted works, we will sometimes need to access the devices which you store our company data. The services include backups, hardware maintenance, remote software support and data recovery. We will only access your devices/data if authorised via a support ticket/quoted work (PO or signed go-ahead), phone call or email. We will access/copy/edit/delete files upon authorisation from the supported party. Your data will only be stored on secure devices. All access is audited via our support tickets which covers remote and local access. For cloud services we may use third parties dependent on your requirements, please contact us if you have any concerns regarding third party policies.


Links to external websites


Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have any control over those websites. These sites will have their own privacy policies and we do not accept any responsibility for the protection and privacy of any information which you provide whilst visiting such sites.


Controlling your personal data


We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so. You may request details of the information we hold about you at any time. If you believe that any information, we are holding about you is incorrect or incomplete, please inform the policy controller by emailing policymanager@sharpe.it as soon as possible. We will promptly correct any information found to be incorrect.


How to contact us


Please contact us by phone on 01246 382 982, by emailing policymanager@sharpe.it or by writing to us using the information on the contact page.